Frequently Asked Questions

Find answers to common questions about our sunglasses, shipping, returns, and more. Can't find what you're looking for? Contact our customer service team at [email protected] or call us at 1-808-217-7239 x233.

Product Information

Are your sunglasses authentic?

Yes, all sunglasses sold on SunglassHub.org are 100% authentic. We source our products directly from authorized manufacturers and distributors to ensure quality and authenticity.

Do your sunglasses provide UV protection?

All our sunglasses provide 100% protection against both UVA and UVB rays. This information is clearly labeled on each product page.

Ordering & Shipping

What are your shipping options?

We offer standard shipping (5-7 business days), express shipping (2-3 business days), and next-day delivery options within Connecticut and surrounding states. International shipping is available to select countries.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.

Returns & Warranty

What is your return policy?

We offer a 30-day return policy for unused items in their original packaging. Returns must include all original accessories and documentation. Shipping costs for returns are the responsibility of the customer unless the item is defective.

Do you offer warranty coverage?

Yes, all our sunglasses come with a one-year manufacturer's warranty against defects in materials and workmanship. Some premium brands may offer extended warranty periods.

Payment & Security

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are processed through secure, encrypted channels.

Contact Information

How can I reach customer service?

You can reach us through multiple channels: