Quay Sunglass Repair

Table of Contents

Quay sunglasses are popular for their style and functionality, but like any accessory, they can face common problems over time. Issues such as loose or wobbly frames, scratched lenses, broken or missing hinge screws, worn or damaged nose pads, warped or bent frames, and peeling lens coatings or frame finishes can be frustrating. However, many of these problems can be identified and fixed at home with simple DIY methods, such as tightening loose screws, removing light scratches with toothpaste or baking soda, and replacing worn-out nose pads. For more complex issues or if DIY methods don't work, it's best to seek professional repair or use Quay's warranty service. Proper cleaning and storage habits can also help prevent future damage. By following these tips and being mindful of how to handle and care for your Quay sunglasses, you can extend their lifespan and keep them looking great.

Common Problems with Quay Sunglasses and How to Identify Them

Quay sunglass repair often starts with recognizing the most common issues these popular shades face over time.

Loose or Wobbly Frames

One of the first signs of wear is a loose fit.

The frames may slide down your nose or feel unstable during movement.

This usually means the hinges are worn or the screws have come loose.

Check the tiny screws near the temples and nose bridge.

If they wiggle, they likely need tightening.

Scratched Lenses

Minor scratches happen from daily use, especially if you toss your sunglasses into a bag without a case.

Deep scratches affect vision and can’t always be fixed at home.

Run your fingernail over the lens surface.

If it catches, the scratch is deep and may require professional help or replacement.

Broken or Missing Hinge Screws

Screws can fall out due to constant opening and closing of the arms.

If one side of your Quay sunglasses droops, inspect the hinge area.

Misalignment or a rattling sound means a screw is loose or missing.

Worn or Damaged Nose Pads

Nose pads can harden, discolor, or break off after prolonged use.

Look for cracks or uneven wear.

Soft, sticky pads that leave marks are also a sign they need replacing.

Warped or Bent Frames

Leaving sunglasses in hot places like a car dashboard can warp the frame.

If the lenses don’t sit evenly or the arms don’t align, the frame might be bent.

Exposure to heat is a common cause.

Peeling Lens Coating or Frame Finish

Some users report coating flaking off lenses or frames over time.

This is often due to UV exposure or chemical contact from sunscreen or makeup.

If you see cloudy spots or flaking, it’s likely surface damage.

Here’s a quick checklist to identify common Quay sunglass issues:

Spotting these issues early helps you decide whether a quick fix at home will work or if you need to consider professional sunglass repair.

DIY Tips for Fixing Scratches and Loose Frames on Quay Sunglasses

Fixing minor issues with your Quay sunglasses at home can save money and extend their life.

Removing Light Scratches

Only try these methods on small, surface-level scratches.

Deep scratches usually need professional repair or lens replacement.

• Mix a tiny amount of non-gel toothpaste with water to form a paste.
• Apply it to the scratched area using a soft, lint-free cloth.
• Gently rub in a circular motion for 10–15 seconds.
• Rinse with cool water and dry with a clean microfiber cloth.
• Repeat if needed, but don’t overdo it to avoid damaging lens coatings.

Another option is baking soda.

Make a paste with water (two parts soda, one part water) and use the same method as above.

Buff gently and rinse well.

Always avoid using abrasive cleaners, alcohol, or paper towels.

They can make scratches worse or remove anti-glare coatings.

Tightening Loose Frames

Loose hinges are a common issue with frequent use.

You can fix this with a small screwdriver that fits the tiny screws on your Quay sunglasses.

• Place the sunglasses on a clean, flat surface.
• Hold one arm steady and check the screw near the hinge.
• Use a precision screwdriver to gently tighten the screw.
• Don’t over-tighten—this can strip the thread or break the frame.
• Repeat on the other side if needed.

If the screws keep coming loose, add a tiny drop of low-strength threadlocker (like Loctite 222).

This helps hold the screw in place without making it permanent.

What to Do If Screws Are Missing

If a screw fell out, don’t force the arms closed.

Visit a local eyewear store or pharmacy.

They often have small repair kits with extra screws and tools.

Match the size and shape carefully before inserting.

When DIY Won’t Work

Stop if you notice any of these signs:

• Lens is cracked or deeply scratched
• Frame is bent or warped from heat
• Plastic parts are cracked or splitting
• You’re unsure about handling small parts

In these cases, it’s better to get help from a pro.

Check out sunglass repair options or contact Quay customer service.

Replacing Broken Parts Like Nose Pads and Screws

Worn or missing small parts can make your Quay sunglasses uncomfortable or unstable.

Swapping them out is often easy and affordable.

Replacing Nose Pads

Soft nose pads can crack, fall off, or become sticky over time.

Start by checking if your model has removable pads.

Most Quay sunglasses use small silicone pads that clip into the frame.

To remove old pads:

• Use a fine pair of tweezers or small pliers.
• Gently pull the pad straight out from the frame.
• Don’t twist or force it—this can damage the socket.

To install new pads:

• Match the size and shape to the original.
• Push the new pad firmly into place until it clicks.
• Make sure both sides sit evenly.

You can find replacement nose pads online by searching for your frame model or using universal fit kits.

Look for pads made for acetate or plastic frames since most Quay styles use those materials.

Replacing Lost or Broken Screws

Hinge screws are tiny and easy to lose.

If one falls out, don’t wait—this can cause more damage.

To replace a screw:

• Hold the temple arm in place to avoid misalignment.
• Use a precision screwdriver that fits the screw slot perfectly.
• Insert a matching screw—size matters (usually 1.4mm or 1.6mm).
• Turn slowly until snug, but don’t over-tighten.

If you don’t have spare screws:

• Visit a local optical shop—they often carry micro screw kits.
• Check pharmacy repair kits, which include screws and tools.
• Order Quay-compatible screws online using your model number.

Finding the Right Replacement Parts

Use these tips to get the correct parts:

• Check your sunglasses for a model number—often on the inside temple arm.
• Search online using “Quay [model] replacement nose pads” or “hinge screws.”
• Buy from trusted eyewear parts suppliers or Amazon.
• Go to an eyewear store for help matching parts in person.

Some Quay styles have unique pad shapes.

When in doubt, remove one pad and take a close-up photo to compare.

If you can’t find exact parts, consider professional repair instead of forcing a mismatch.

When to Choose Professional Repair or Use Quay’s Warranty Service

Some Quay sunglass issues go beyond what you can fix at home.

Knowing when to get help saves time and prevents further damage.

Check Quay’s Warranty First

Quay offers a limited warranty on defects in materials and workmanship.

It does not cover normal wear, lost items, or accidental damage.

Scratches on prescription lenses are covered only if reported within 30 days of delivery.

Always check your proof of purchase and contact Quay customer service before assuming coverage.

To start a warranty claim:

• Visit the Quay FAQs page or email [email protected].
• Include your order number, photos of the issue, and a short description.
• Quay will review and let you know if your case qualifies.

When to Go to a Professional Repair Shop

Visit an optical or eyewear repair shop for these problems:

• Bent or warped frames that don’t snap back into shape
• Cracked lenses or deep scratches that affect vision
• Broken hinges or damaged frame arms
• Missing parts you can’t replace yourself
• Frames that no longer hold alignment after tightening

Most local optical stores offer quick repair services.

They can replace lenses, fix solder joints, and realign frames with proper tools.

Many shops charge low fees for simple fixes like screw replacement or nose pad swaps.

Cost: Repair vs Replace

Compare the price before choosing.

Quay sunglasses are affordable, so sometimes replacement makes more sense.

If your Quay sunglasses are under $50 and need major work, buying new may be smarter.

But if they’re a favorite style or limited edition, repair is worth it.

How to Find a Trusted Repair Service

Look for places that specialize in eyewear.

Call ahead and ask:

• Do you repair Quay or similar brands?
• Can you replace lenses with UV protection?
• How long does the fix take?

You can also check online reviews or visit stores like LensCrafters, local opticians, or repair shops listed on Yelp.

For mail-in options, search for “reputable sunglass repair service” and verify shipping and turnaround times.

Preventing Future Damage with Proper Cleaning and Storage

Taking simple care steps can keep your Quay sunglasses in great shape for years.

Most damage comes from avoidable habits like rough handling or poor storage.

How to Clean Quay Sunglasses the Right Way

Cleaning daily helps prevent scratches and buildup.

Always rinse lenses under lukewarm water first to remove dust and debris.

Use a drop of mild dish soap and gently rub both sides of the lenses with your fingers.

Rinse well and dry with a clean microfiber cloth—never use paper towels or clothing.

Don’t use:

• Household cleaners with ammonia or alcohol
• Hand sanitizer (can strip lens coatings)
• Hot water (can damage frame over time)

Clean the nose pads and arms too.

They collect sweat, oil, and bacteria that can cause stains or irritation.

Always Use a Protective Case

Store your sunglasses in a hard-shell case every time you’re not wearing them.

Soft pouches offer little protection and can trap grit that scratches lenses.

Keep the case in your bag or glovebox so it’s always handy.

Avoid leaving sunglasses loose in a purse or car console.

Keep Them Safe from Heat and Pressure

Never leave Quay sunglasses on a car dashboard or roof.

High heat can warp plastic frames and loosen hinges.

Don’t put them under heavy items or sit on them.

Even a small bend can lead to bigger issues later.

Handle Them with Care

Always use both hands when putting on or removing your sunglasses.

Pulling from one arm stresses the hinges and can cause misalignment.

Set them down with the lenses facing up on a safe surface.

When to Get a Replacement Case

If your original case is cracked or too loose, replace it.

You can buy universal hard cases or check designer sunglass cases for better fit and style.

A good case is a small investment that prevents big damage.