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The Oakley sunglass warranty covers defects in materials and workmanship for two years from purchase, including issues like broken hinges, cracked frames without impact, and faulty coatings, but it does not cover scratched lenses, accidental damage, or normal wear and tear.
Registering your sunglasses within one year helps verify ownership and speeds up claims, though it's not required.
Warranty claims can be filed through Luxottica’s online portal or at authorized Oakley retailers, with repair or replacement provided at no cost.
Oakley goggles and helmets come with a limited lifetime warranty covering similar defects, reflecting their use in extreme conditions, while standard sunglasses have the two-year coverage.
Proof of purchase is essential for all claims, and replacement lenses for scratches are available for purchase separately.
Question | Answer |
---|---|
How long is the Oakley sunglass warranty? | Oakley sunglasses are covered for two years from the date of purchase against manufacturer defects. |
Does the Oakley warranty cover scratched lenses? | No, scratched lenses are considered normal wear and tear and are not covered under the warranty. |
How do I file an Oakley warranty claim? | File a claim through Luxottica’s website or visit an authorized Oakley store with proof of purchase. |
Are Oakley goggles covered under the same warranty? | Yes, Oakley goggles and helmets have a limited lifetime warranty, unlike the 2-year policy for sunglasses. |
Do I need to register my Oakley sunglasses for warranty coverage? | Registration isn’t required but is recommended and must be done within one year to help verify ownership. |
Oakley sunglass warranty covers defects in materials and workmanship for two years from purchase.
The Oakley sunglass warranty provides protection for two years from the date of purchase.
It specifically covers manufacturer's defects in materials and workmanship.
This means if your sunglasses arrive damaged or develop a fault due to production issues, you're protected.
The warranty applies to all Oakley eyewear, including both regular sunglasses and prescription models.
What Counts as a Manufacturer's Defect?
Defects include problems like broken hinges, cracked frames not caused by impact, faulty coatings, or lens delamination.
Issues arising during normal use that point to a flaw in the product's build are typically covered.
The warranty is valid only for consumers and does not extend to commercial users.
What the Warranty Includes
- Free repair or replacement of defective sunglasses
- Service for issues not caused by the wearer
- Support through authorized Oakley dealers or directly via Luxottica
Warranty Coverage at a Glance
Issue | Is It Covered? |
---|---|
Cracked frame (no impact) | Yes |
Loose or broken hinge | Yes |
Faulty anti-reflective coating | Yes |
Scratched lenses | No |
Damage from dropping or accidents | No |
Oakley's warranty is an assurance of product quality and durability.
It does not cover everyday wear and tear or accidental damage.
For full details, you can visit the official About Sunglass Hut page which often carries Oakley products.
Always keep your proof of purchase as it's required for any warranty claim.
Registering your Oakley sunglasses within one year helps verify ownership and speeds up warranty claims.
Registering your Oakley sunglasses is a quick process that confirms your purchase and product details.
You must complete registration within one year of buying your sunglasses to qualify for warranty support.
While registration isn't mandatory, it makes filing a claim faster and smoother.
It acts as a digital proof of purchase, especially if you lose your receipt.
How to Register Your Oakleys
Visit the official Oakley website to start the registration process.
You’ll need to provide basic information including your name, email address, and phone number.
Enter your product type and model, which is usually found on the inside of the temple arm.
Have your proof of purchase ready, such as a receipt or order confirmation.
Why Registration Matters
- Speeds up warranty claims by verifying purchase date
- Helps Oakley track your product for support and updates
- Reduces back-and-forth when submitting a claim
- Supports authenticity checks for high-end models
What Happens If You Miss the Deadline?
Claims without registration are still possible but require original proof of purchase.
If you no longer have the receipt, it may be difficult or impossible to get warranty service.
Authorized retailers like Sunglasses in Style may assist with purchase verification in some cases.
Registration Checklist
Item | Required? |
---|---|
Product model number | Yes |
Name and contact info | Yes |
Proof of purchase | Yes (for claims) |
Original packaging | No |
Registering your Oakley sunglass warranty ensures you’re ready if an issue comes up.
It’s a simple step that protects your investment in premium eyewear.
Scratched lenses are not covered under the Oakley sunglass warranty and require separate replacement.
Normal wear and tear like scratched lenses is not considered a manufacturing defect.
Oakley explicitly states that scratches, cracks, or damage from impact or accidents are not covered by the warranty.
This includes lens damage from improper cleaning, dropping, or leaving sunglasses face down.
Why Scratches Aren't Covered
Lens scratching is seen as part of everyday use, not a flaw in materials or workmanship.
Even high-quality Oakley lenses can scratch if exposed to dust, sand, or rough surfaces.
Proper care and storage in a protective case can help prevent scratches.
How to Replace Scratched Lenses
You can buy replacement lenses directly from Oakley.com.
Call Oakley's telesales team for help finding the right part.
Visit an authorized Oakley dealer or stores like Sunglass Farmington NM for in-person service.
Replacement lenses come in various tints and technologies, including Prizm.
Lens Replacement Options
Option | Availability | Notes |
---|---|---|
Oakley.com | Online | Full selection, official parts |
Telesales | By phone | Help with model matching |
Authorized Dealers | In-store | May install on site |
Third-party sellers | Online | Check for authenticity |
Preventing Lens Damage
- Always store sunglasses in a hard case like a hard sunglass case
- Use a microfiber cleaning cloth
- Never wipe lenses when dry or dirty
- Keep them lens-side up when laid down
While scratched lenses aren’t covered under the Oakley sunglass warranty, replacements are easy to get.
Investing in lens care products and accessories from sunglass accessories can extend their life.
You can file a warranty claim through Luxottica or at an authorized Oakley store for repair or replacement.
Oakley handles warranty claims through Luxottica, its parent company, for centralized support.
You can also visit an authorized Oakley store to start the repair or replacement process in person.
Both options are valid and lead to the same service outcome.
Filing a Claim with Luxottica Online
Go to the Luxottica warranty portal to submit your claim digitally.
You’ll need your proof of purchase and product details like model number.
Registration of your Oakley sunglasses helps speed up this process.
After submitting, you’ll get instructions on how to ship your eyewear if needed.
Steps for Online Claim Submission
- Visit the Luxottica support site
- Select Oakley as the brand
- Enter your product and contact information
- Upload a copy of your receipt
- Describe the issue with your sunglasses
- Follow shipping instructions if approved
Using an Authorized Oakley Store
Bring your sunglasses and proof of purchase to any authorized retail location.
Stores like Highpoint Sunglass Hut offer in-store warranty checks.
Staff will inspect the product and determine if it qualifies under the Oakley sunglass warranty.
If parts are available, some repairs can be done on the spot.
In-Store vs. Online Claim Comparison
Feature | In-Store | Online (Luxottica) |
---|---|---|
Speed of start | Immediate | 1-2 days |
Shipping required | Sometimes | Usually |
Personal assistance | Yes | Limited |
Repair turnaround | Varies | 7–14 days |
Proof of purchase needed | Yes | Yes |
What Happens After Filing
Oakley will assess the issue to confirm it’s a covered defect.
Their exclusive remedy is to repair or replace the product at no cost.
You won’t get a refund or upgraded model under warranty terms.
For more on brand policies, check out best sunglass brands.
Oakley goggles and helmets have a limited lifetime warranty, unlike the standard two-year policy for sunglasses.
Oakley provides a limited lifetime warranty for goggles and helmets, covering defects in materials and workmanship for the product's usable life.
This sets them apart from Oakley sunglasses, which come with a standard two-year warranty.
The lifetime coverage reflects the rugged use these items face in sports like skiing, snowboarding, and cycling.
What the Limited Lifetime Warranty Covers
It includes issues like broken straps, cracked goggle frames, lens seal failure, or helmet shell defects not caused by impact.
Oakley will repair or replace the item if it fails under normal use conditions.
Proof of purchase is still required, even though the coverage lasts longer.
Key Differences: Goggles & Helmets vs. Sunglasses
Product Type | Warranty Length | Registration Required? | Claim Method |
---|---|---|---|
Oakley Goggles | Limited Lifetime | Recommended | Luxottica or authorized store |
Oakley Helmets | Limited Lifetime | Recommended | Luxottica or authorized store |
Oakley Sunglasses | 2 Years | Within 1 year for best support | Luxottica or authorized store |
What "Limited Lifetime" Means
The warranty is limited to the practical lifespan of the product based on normal wear.
It does not cover crash damage, modifications, or misuse.
Scratched goggle lenses are not covered, similar to sunglass lens policies.
Oakley reserves the right to discontinue support if replacement parts are no longer available.
Filing a Claim for Goggles or Helmets
Start the process online through Luxottica or visit stores like Sunglasses in Style.
Bring your gear and proof of purchase to verify eligibility.
For rugged outdoor use, consider using a sunglass leash or strap to protect your gear.
Even with lifetime coverage, proper care extends the life and performance of your equipment.